SHIPPING & RETURNS

(Please make sure you enter your full and correct postal details- packages that don’t arrive due to incorrect provided details is not covered) Parcels shipped through Aus Post check your tracking on www.auspost.com.au

•IF YOU WANT EXPRESS YOU MUST PROVIDE A PHONE NUMBER. By not providing will delay your order getting sent till it’s provided ! 

Estimated Delivery Dates international 10-20 business days. Australia 5-7 business days – Please leave a minimum of 10 business days after the estimated delivery speeds indicated to raise queries on items with aus post . Especially during covid. 

Once your package has been sent out, you will receive an email with a tracking number. Please note once parcels are sent we are not responsible for any issues. Please refer to the Aus post website with your tracking number received in your email or pop into your local aus post to enquire . 

(Items are processed and shipped within 1-3 business days 

AUSTRALIA RATES (5-14 business days delivery approx) 

$10 Standard tracked Shipping for orders under and $13 express 

 Express Post Options 

 International Shipping — We ship worldwide!

Free NZ post over  $150

Free international post with orders over $150 excludes statement towers / candles / XL raw 

New Zealand -

 

$12 up to 500g

$24 up to 1kg

$50 1-2 kg 

 

UK- 

 

up to 500g $22

up to 1kg $40

Up to 500g express $40

1-2kg $68

 

US-

 

up to 500g $20

up to 1kg $30

up to 500g express $36

1-2 kg $62

 

Rest of the World - 

-Up to 500grams $24

-500grams to 1kg $54