SHIPPING & RETURNS
COVID-19 delays are worldwide (Postal service is inundated with more post than ever plus delays from Covid please visit www.auspost.com for more information - please note if you live in Victoria the below approx times don’t apply can be up to 6 weeks . As you would’ve been aware of the lockdown and restrictions.
Estimated Delivery Dates international 10-20 business days. Australia 5-7 business days – Please leave a minimum of 10 business days after the estimated delivery speeds indicated to raise queries on items with aus post . (Carona & Christmas period has affected the regular expected times)
please check your tracking number and use the tracking service on auspost.com I get inundated with messages about post . Please be patient and refer to Aus post website 💓
Once your package has been sent out, you will receive an email with a tracking number. Please note once parcels are sent we are not responsible for any issues. Please refer to the Aus post website with your tracking number received in your email or pop into your local aus post to enquire .
Christmas postal dates cut off Domestic within Aus
Send Parcel Post by Saturday 12 December 2020.Aus only
Send Express Post by Saturday 19 December 2020. Aus only
International Christmas cut off dates standard post 16 NOV (23rd Nov express post cut off date to arrive 25th dec )
(Items are processed and shipped within 1-3 business days
AUSTRALIA RATES (5-7 business days delivery approx) – Please leave a minimum of 10 business days after the estimated delivery speeds indicated to raise queries on items with aus post .
$9- under 250g Standard tracked Shipping
$13 express postage up to 500grams
$13 standard tracked shipping over 250g
FREE shipping on orders over $150
International Shipping — We ship worldwide!
New Zealand - $13-20AUD minimum based on weight
Rest of the World - $24 up to 500grams. $40 500g-1kg based on weight
United States- $18 up to 500 grams.
$30 500g-1kg based on weight
$39 express up to 500grams
UK- $20- standard tracked up to 500g
$32 - standard tracked 500grams-1kg
$42 express tracked up to 500grams
There are still delivery delays to all international destinations because of the impacts of COVID-19, including due to airline capacity and in-country delivery impacts.
We have updated our Estimated Delivery Times based on delivery performance over the past four weeks and our most recent information received from our airline and international postal partners. Note that these are estimates only and are subject to change (see Melbourne and Regional Victoria update below). We recommend you check this website regularly to read the most up to date Estimated Delivery Times. Please note that time in customs is not included in our delivery time estimate and is outside of Australia Post’s control.
Returns & Exchanges
Is at the Discretion of Loveloons Staff. Change of mind on jewellery for sanitary reasons will not be approved.